PACK EXPO Las Vegas is one of the largest North American trade show for the …
No matter when our customers need support - we can always be contacted on our hotline.
Phone: +49 (0)351 2573 0
E-mail: pactec@theegarten-pactec.de
We help with words and deeds
Besides the continuous development of our packaging machines, we put a strong emphasis on our worldwide customer service. Customers can always contact Theegarten-Pactec in a quick and easy way. Our services are offered throughout the products' entire life cycles. No matter where you are based, our service technicians can assist quickly and effectively - always trying to minimise possible down times.
Contact us:
Theegarten-Pactec GmbH & Co. KG
Breitscheidstraße 46
01237 Dresden
Phone: +49 (0)351 2573 0
Fax: +49 (0)351 2573 329
E-mail: pactec@theegarten-pactec.de
Customer care around the clock
Service technician on-site
With many years of know-how and technical expertise, our service technicians offer optimal support and advice to our customers on site – across the world. They set up our packaging machines, supervise the start-up and production and carry out of maintenance.
Phone: +49 (0)351 2573 0
E-mail: pactec@theegarten-pactec.de
Detailed training
Theegarten-Pactec offers trainings sessions for your employees, tailored according to their needs and level of knowledge. These training sessions allow both the operating staff and engineers to familiarise themselves with our packaging systems and learn how to use the machines efficiently. Only well trained operators are able to minimise downtimes amd optimise productivity.
Phone: +49 (0)351 2573 0
E-mail: pactec@theegarten-pactec.de
Spare parts service
The packaging solutions from Theegarten-Pactec consist of a variety of individual parts. We keep these in stock for the emergencies as part of our wear- and spare-parts service. We are able to deliver original parts for all machine types and generations, guaranteeing an optimal performance and prolonged service life of your packaging machine.
Phone: +49 (0)351 2573 0
E-mail: pactec@theegarten-pactec.de
Modernising existing systems
To perform at the highest level, our packaging machines need regular maintenance and can be modified at the customer’s request. We will gladly support you in putting into action your modernisation plans, since each upgrade results in a better performance - whether it involves the replacement of obsolete technologies, updating functions in regard to safety and operation, or — if necessary — a complete overhaul of the concept.
Phone: +49 (0)351 2573 0
E-mail: pactec@theegarten-pactec.de