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Currently, we are receiving news on the course of the corona crisis on a daily base. As a responsible family business, the well-being of our employees and business partners is very important for Theegarten-Pactec - especially in the current situation. With this message we would like to inform you about the actions we have taken to minimise the risk of infection within our company and externally, and thus make our contribution to slowing down the spread of the virus.
Even before the epidemic, we were already equipped in a way that our office employees could work remotely. Thus, the now necessary relocation of activities to the home office is largely possible without any problems. Currently, half of our employees work from home, the other half continues to work in the business premises under strict hygiene and safety measures. Availability is guaranteed at all times via the known telephone numbers and e-mail addresses.
The production and assembly of our equipment and the corresponding spare parts can of course not be carried out from the home office. In order to minimize the risk of infection, we strictly observe the applicable hygiene regulations and have introduced various shift models. This means that employees work at their respective workplaces at different times of the day. In doing so, we can guarantee the fastest possible delivery of spare parts and service in these difficult times, but also the completion and prospective delivery of new packaging machines and systems can be ensured. Doing so we also minimize the risk of cross infection between our employees.
For the time being, traveling is only possible at a very limited extent. In this context, we ask for your understanding that our service engineers are also subject to this travel restriction and that individual solutions must be found in case of emergencies.
Like all companies, we reassess the situation on a daily base in a crisis task-force that has been set up. We will keep you updated on any further actions that may become necessary. Please contact your contact person at Theegarten-Pactec at any time for all queries.
For the coming weeks we wish you good health above all.
Your Theegarten-Pactec Team